Freelance Project Manager

Client Experience · Columbus, Ohio
Department Client Experience
Employment Type Contractor
Minimum Experience Mid-level

Freelance Project Manager: 

This role is responsible for project management and coordination of team tasks and deliverables associated with website projects and/or ongoing projects as directed. This role reports to the EVP, Client Experience. 

Key Functions and accountabilities for the role include:  

Internal Project Management 

  • Develop and manage project plan with the team leads to execute the plan 
  • Load project plan, task details and assigned resources into Mavenlink to manage accordingly
  • Monitor all tasks in Mavenlink to ensure work is being completed as scheduled. 
  • Should the project become off track, Project Manager is responsible for ensuring the project is being managed and back on track in collaboration with the team leads. (timing and budget)
  • Proactively raise key issues when a project runs the risk of going off track with time or budget with the Client Experience (CE) Leads overseeing the impacted account.
  • Document changes against scope that might impact the project delivery against agreed upon statement of work. 
  • Proactive engagement of the team on a daily basis to support on-going deliverables by participating in the stand-up. 
  • Ensure clear understanding and proper documentation of functional requirements to meet project goals, and asset collection and distribution to allow team to execute the tasks assigned. 


External Project Management 

  • On-going communication of project status with client, via status report and weekly client status meeting in order to manage expectations and drive project forward.
  • Support the CE lead with accurate, timely, detail-oriented status pertaining to project management including financials, risk management/concerns and accurate reporting of project(s) health being managed in order to ensure client satisfaction
  • Have a keen understanding of client’s business and the impact of the project against client goals in the context of the client’s business.
  • Be primary point of contact for IT client supporting project, and ensure liaison between Adept team and client team. 
  • Act as a secondary point of contact for business client (owner of relationship on client side), by being engaged and communicating on all aspects of the website project.


Content Upload & QA

  • Ownership and management of Content Upload (internal and with clients)
  • Ownership of QA process 
  • Collaboration with internal team and client to ensure completion of QA as scheduled in the project plan. 




  • Excellent writing skills
  • Excellent oral and non-verbal communication skills
  • Ability to present ideas, negotiate and problem solve
  • Confidence, tact and a persuasive manner
  • Excellent organizational and time management skills, and the ability to prioritize and multitask
  • Strong interpersonal skills, for working with a range of colleagues and clients
  • A professional manner and desire to deliver superb customer service
  • An obsessive attention to detail
  • A bachelor’s degree

Experience Level:

  • At least 4 years experience in web project management



Founded in 2008, Adept has grown to be a team of 35+ digital marketing specialists with experts in strategy, SEO, paid media, web design & development, conversion optimization, analytics, video production and content development. Adept has been named a Central Ohio Top 10 Agency, according to Columbus Business First, and our growth over the years has earned us a place on The Agency Post’s list of fastest-growing companies, three times to the Inc. 5000 List of America’s Fast-Growing Companies, and four times to Central Ohio’s Fast 50.  

While some agencies specialize in a certain industry, a marketing channel, or a particular digital tactic — we specialize in growth. Internalizing each business and its goals, we build collaborative relationships with our clients around data-driven marketing that delivers measurable results. It’s an approach that enables us to work with growth-minded brands across a variety of verticals — including healthcare, retail, education, finance, construction/engineering, real estate, and professional services. 


Why Adept?

We live and breathe our Core Values: 

Autonomy – Problem solving, leading  

Connectivity – Trusted, collaborative, dependable 

Clarity – Empathetic, understanding, concise 

Pragmatism – Data-driven, realistic, results-oriented 

Storytelling – Engaging, visual, inspiring 

  • One of the top 10 agencies in Central Ohio 
  • Fast-paced and rapidly growing company 
  • We work with a variety of clients and brands across multiple industries  
  • We believe in the work we do - we think of our client’s business as our business 
  • Company recognizes and rewards high performers for their contributions 
  • With autonomy comes ability to drive change. We are anti-status quo and thrive on change • Company runs on EOS® 
  • Smart and talented team who do not settle for mediocrity 
  • We enjoy spending time with each other!  
  • Freedom to share ideas, implement change, and improve processes- each person has an opportunity to add value  
  • Leadership is easily accessible and really cares about the employees– people are the priority 
  • Challenging but rewarding position which gives you the opportunity to learn something new every day and grow professionally 
  • Able to make an impact on Adept as well as impact our client’s business 
  • Fun culture that offers flexibility  
  • Lots of perks! In-office snacks and drinks, work-from-home-Fridays and half-day Fridays in the summer 
  • We have a full social committee that coordinates 5K runs, book clubs, Adept Talks, happy hour, meditation groups, and events like Top Golf and Fall festivals 
  • New office space in January 2020 located between Downtown and Grandview

Thank You

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  • Location
    Columbus, Ohio
  • Department
    Client Experience
  • Employment Type
  • Minimum Experience